Frequently Asked Questions
Informations pratiques
What payment methods do you accept?
We accept all major forms of payment. Please feel free to contact us for more information.
IMPORTANT: Since 2025, we have also been accepting "CONNECT" vacation checks.
Where can I get a good crêpe?
Our crêperie, "Le Tétras Lyre," is located at the base of the slopes, featuring a beautiful terrace and breathtaking views of the mountains. We are open in the summer from June to September and in the winter from December to April.
Do you offer personalized advice?
Yes. Our team will help you choose the equipment that best suits your skill level and your needs.
What gear is essential for hiking in the mountains?
Sun protection, sunglasses, neck gaiters, performance socks… essentials for your comfort in both summer and winter.
Where is the Claran chairlift located?
This chairlift, which operates in both winter and summer, is located at Super Collet, at the very top of the Collet resort.
It is accessible only by car in summer.
For more information, contact the Collet Tourist Office: 0476451688
Where are your stores located?
Our retail locations are located in Collet d’Allevard:
Le Chamois d’Or, Les Arolles, L’Eterlou, and Le Tétras Lyre.
What gear should you bring for skiing at Collet d’Allevard?
Skis, boots, helmets, goggles, gloves… We’re here to help you find the right gear for your needs.
Can people with limited mobility go skiing?
Yes. Skiing is accessible to everyone. The ESF at Collet d’Allevard offers adapted equipment, including special chairs designed to assist people with limited mobility on the slopes. Instructors are trained to supervise these activities safely and ensure that everyone can fully enjoy the mountains.
Location de ski
What do our color codes mean?
Our color codes for ski rentals correspond solely to the ski category.
You can ski on any trail with any color code!
Can we rent on-site without a reservation?
Yes, of course. We’ll be happy to welcome you in-store and provide personalized advice based on your skill level and needs.
Can I switch equipment during the rental period?
Yes, subject to availability. Our goal is for you to feel completely comfortable with your equipment.
Where can I rent skis in Collet d’Allevard?
Our shops are located in the heart of the resort and offer a simple, fast rental service suitable for all skill levels.
Do I need to reserve my skis in advance?
Yes, it's recommended, especially during the holiday season. Booking online saves time and ensures that equipment is available.
Is the equipment adjusted in the store?
Yes. Each piece of equipment is adjusted on site to ensure comfort, safety, and performance.
Do you offer complete packages?
Yes. Skis, boots, poles… you can rent everything together for your convenience.
Can you learn to ski if you’ve never skied before?
Yes, of course. Le Collet d’Allevard is a resort that’s particularly well-suited for beginners. The slopes are easy to navigate and gradually increase in difficulty, and the ESF offers reassuring guidance so you can learn at your own pace. We’ll provide you with the right equipment to get started under the best possible conditions.
Familles & enfants
Do you offer any children's items?
Yes, we have equipment suitable for all ages, featuring comfortable and safe gear.
Do you work with the ESF?
Yes, we work in partnership with the ESF in Collet d’Allevard to provide the best possible support for learning to ski.
In fact, all Intersport stores are official partners of the ESF.
At what age can you rent equipment?
From a very young age, with equipment designed specifically for children.
Été & activités montagne
Is the store open in the summer?
Yes, we also welcome you in the summer with a selection of products designed for hiking and outdoor activities.
What do you offer in the summer?
Hiking boots, accessories, sun protection, technical clothing… everything you need to enjoy the mountains.
Ski nocturne
Is the store open during night skiing?
Yes. On nights when night skiing is available, we stay open for rentals and adjustments.
Can we rent equipment just for night skiing?
Yes, we offer customized packages so you can enjoy this unique experience.